News

Scam Warning: Fake Pages Pretending to Be The Five Villas & Resort Quangnam Danang

27
May

In recent times, The Five Villas & Resort Quangnam Danang has recorded multiple incidents in which customers were deceived into transferring deposits for room bookings through fake pages on Facebook. These impersonating pages use names, images, and content that misleadingly resemble our official brand.

Such acts exploit customer trust and seriously impact both the experience and financial safety of consumers. We issue this urgent warning and guidance to help you recognize and avoid potential scams.

⚠️ Common scam tactics include:

  • Creating pages with names similar to the official page.
  • Copying images and content from The Five to appear trustworthy.
  • Sending unsolicited messages offering room bookings with tempting deals.
  • Requesting deposits via personal or unofficial company bank accounts, outside of official booking channels.

The Five Villas & Resort Quangnam Danang will NEVER:

  • Conduct booking transactions via personal bank accounts.
  • Confirm reservations through unfamiliar page messages or personal accounts.
  • Ask for payment before an official confirmation email from our Sales Department is sent.

What should you do to stay safe?

  • Verify the page before interacting: only trust pages with a verified blue checkmark or the correct official URL.
  • Do not transfer money unless the booking is confirmed via official email or phone.
  • Contact our hotline or email immediately if you suspect any suspicious activity.

Our Commitment:

The Five Villas & Resort Quangnam Danang is committed to protecting your personal information and rights at every stage. Our team is working closely with online platforms and relevant authorities to eliminate impersonation pages.

Official booking and contact channels:

Your safety is our top priority.

We kindly urge you to stay vigilant and only interact through our official channels to avoid unnecessary risks. Let’s work together to protect your premium and secure a vacation experience with The Five Villas & Resort Quangnam Danang.